Customer Experience Associate Inte...

Start your next role as a Customer Experience Associate Inte... with Filza Group India Private Limited in Whitefield Road, Bengaluru. There are 24 open positions. The pay goes up to ₹27,000/month. Freshers can apply.

Note from the employer

Good Communication Is Enough. Languages : English

Salary

Compensation: ₹18,000 – ₹27,000 per month.

Roles and responsibilities

• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: English
• Good English
• Freshers can apply
• Languages: English
• You are patient and polite

Job at a glance

• Job location: Whitefield Road, Bengaluru, Karnataka
• Openings: 24
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Friday
• Work type: On-site
• Job type: Full time

Click Apply to send your profile to Filza Group India Private Limited. It takes less than a minute.