International Bpo Executive

Filza Group India Private Limited wants to bring on an International Bpo Executive for its Marathahalli, Bengaluru team. Salary is up to ₹27,000/month. There are 30 open positions. No experience? You can still apply.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Inbound | Languages : English

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with English, Inbound, International
• Good English
• Freshers can apply
• Type: International, Inbound
• Languages: English
• A calm under pressure, polite attitude

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Salary and benefits

Salary: ₹19,000 – ₹27,000 per month, based on skills and experience.

Job at a glance

• Work location: Marathahalli, Bengaluru, Karnataka
• Openings: 30
• Working hours: US Shifts | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time

Apply today and take the next step in your career with Filza Group India Private Limited.