International Customer Service Asso...

Filza Group India Pvt Limited has an opening for an International Customer Service Asso... based in Brookefield, Bengaluru. 30 candidates will be hired for this role. No experience? You can still apply. Salary is up to ₹25,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International | Languages : English

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: English, International
• Good English
• Freshers can apply
• Type: International
• Languages: English

What you get

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Day-to-day work

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA.

Position details

• Location: Brookefield, Bengaluru, Karnataka
• Work mode: On-site
• Employment type: Full time
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Friday

Apply today and take the next step in your career with Filza Group India Pvt Limited.