International Voice Customer Suppor...

Join Filza Group India Pvt Limited as an International Voice Customer Suppor... in Bommanahalli, Bengaluru. The pay goes up to ₹25,000/month. 25 candidates will be hired for this role. Freshers can apply.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Languages : English, English

What you will do

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of English
• Good English
• Freshers can apply
• Languages: English, English

Salary

The salary for this role is ₹20,000 – ₹25,000 per month.

Job details

• Work location: Bommanahalli, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Friday
• Vacancies: 25
• Work mode: Office-based
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Filza Group India Pvt Limited.