International Voice Process Agent

Looking for an International Voice Process Agent role in Marathahalli, Bengaluru? Filza Group India Private Limited is hiring now. Freshers can apply. Salary is up to ₹40,000/month. There are 30 open positions.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Inbound, International, Outbound, Sales | Languages : Malayalam, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, English, Hindi

What you will do

In this role, you will:

• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, English, Hindi, Inbound, International, Kannada, Malayalam and Marathi
• Basic English
• Freshers can apply
• Type: Inbound, International, Outbound, Sales
• Languages: Malayalam, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, English, Hindi
• A polite, calm under pressure attitude

Compensation

You will be paid ₹20,000 – ₹40,000 per month.

Quick facts

• Job location: Marathahalli, Bengaluru, Karnataka
• Work mode: On-site
• Vacancies: 30
• Shift: Monday to Friday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Filza Group India Private Limited today.