International Voice Process Agent

Filza Group India Pvt Limited has an opening for an International Voice Process Agent based in BTM Layout, Bengaluru. There are 29 open positions. You can earn up to ₹30,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 916282789 Noor9916304789 Vijita. Languages : English

Candidate profile

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with English
• Good English
• Freshers can apply
• Languages: English

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

Salary: ₹25,000 – ₹30,000 per month, based on skills and experience.

Job details

• Job location: BTM Layout, Bengaluru, Karnataka
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Friday 2 days off
• Work type: Office-based
• Vacancies: 29

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