International Voice Process Agent

Looking for an International Voice Process Agent role in Marathahalli, Bengaluru? Filza Group India Pvt Limited is hiring now. There are 30 open positions. Great for first-time job seekers. You can earn up to ₹28,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Outbound, Inbound | Languages : English

Day-to-day work

• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Who can apply

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of English, Inbound, International and Outbound
• Good English
• Freshers can apply
• Type: International, Outbound, Inbound
• Languages: English
• Someone patient and calm under pressure

Pay and perks

The salary for this role is ₹21,000 – ₹28,000 per month.

Job at a glance

• Work location: Marathahalli, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Openings: 30
• Timings: 5 Days Working 2 Days Rotational Week Off |

Click Apply to send your profile to Filza Group India Pvt Limited. It takes less than a minute.