International Voice Process Executi...

Looking for an International Voice Process Executi... role in Shivaji Nagar, Bengaluru? Filza Group India Private Limited is hiring now. 30 candidates will be hired for this role. Salary is up to ₹30,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 9071265789 Amreen9071247789 Zaiba. Languages : English

Compensation

The salary for this role is ₹22,000 – ₹30,000 per month.

Roles and responsibilities

• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with English
• Good English
• Freshers can apply
• Languages: English
• Someone polite and calm under pressure

Position details

• Work location: Shivaji Nagar, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Friday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Work type: On-site
• Employment type: Full time

Ready to start? Upload your resume and apply to Filza Group India Private Limited today.