International Voice Process Executi...

Filza Group India Pvt Limited wants to bring on an International Voice Process Executi... for its Marathahalli, Bengaluru team. The pay goes up to ₹32,000/month. 30 candidates will be hired for this role.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 9071087789 Sana9916304789 Vijita. Languages : English

Your responsibilities

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.

Salary

Salary: ₹20,000 – ₹32,000 per month, based on skills and experience.

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of English
• Good English
• Freshers can apply
• Languages: English
• A calm under pressure, patient attitude

Job details

• Location: Marathahalli, Bengaluru, Karnataka
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Friday
• Openings: 30
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Filza Group India Pvt Limited.