International Voice Process Special...

A new International Voice Process Special... role is open at Filza Group India Pvt Limited, Bellandur Outer Ring Road, Bengaluru. The team is filling 30 vacancies. Great for first-time job seekers. Salary is up to ₹30,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : English

Requirements

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of English
• Basic English
• Freshers can apply
• Languages: English

Day-to-day work

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Pay and perks

The salary for this role is ₹20,000 – ₹30,000 per month.

Job at a glance

• Location: Bellandur Outer Ring Road, Bengaluru, Karnataka
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Friday 2 day off
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Openings: 30

Apply today and take the next step in your career with Filza Group India Pvt Limited.