Telecaller

Finance Buddha wants to bring on a Telecaller for its Kalpana Square, Bhubaneswar team. No experience? You can still apply. Salary is up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

The salary for this role is ₹10,000 – ₹12,000 per month.

Your responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.
• You will identify upsell opportunities where relevant.
• You'll follow call scripts and update customers on ticket status.

What we are looking for

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Good knowledge of Typing speed, CRM tools, Complaint handling and Active listening
• Basic English
• Freshers can apply
• A calm under pressure, patient attitude

Position details

• Work location: Kalpana Square, Bhubaneswar, Odisha
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

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