Telecaller

A new Telecaller role is open at Finance Easy, Sahibabad - Ghaziabad, Delhi. You can earn up to ₹20,000/month. No experience? You can still apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.

Salary

Compensation: ₹15,000 – ₹20,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Complaint handling, Hindi and English, Verbal communication and Active listening
• Basic English
• Freshers can apply

Position details

• Work location: Sahibabad - Ghaziabad, Delhi, Delhi
• Work mode: Office-based
• Vacancies: 1
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Finance Easy reviews applications regularly.