Telecaller

Looking for a Telecaller role in Currency Nagar, Vijayawada? Finbro Capital Financial is hiring now. Salary is up to ₹15,000/month. Freshers can apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Typing speed, Verbal communication, CRM tools, Active listening
• Basic English
• Freshers can apply
• A polite, patient attitude

What you get

The salary for this role is ₹12,000 – ₹15,000 per month.

Key responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.
• You'll follow call scripts and update customers on ticket status.

Position details

• Work location: Currency Nagar, Vijayawada, Andhra Pradesh
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Finbro Capital Financial reviews applications regularly.