Field Collection Executive

Fincap Solution has an opening for a Field Collection Executive based in Vasundhara - Ghaziabad, Delhi. The team is filling 27 vacancies. The pay goes up to ₹25,000/month. Freshers can apply.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Preferred Experience In : Loan, Credit Card

Compensation

Compensation: ₹17,000 – ₹25,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Credit Card, Loan
• Male Only
• No English required
• Freshers can apply
• Preferred Experience In: Loan, Credit Card

What the job involves

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system

Job at a glance

• Location: Vasundhara - Ghaziabad, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 27
• Work mode: Work from office
• Job type: Full time
• Interview: 10:00 AM - 3:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Fincap Solution.