Field Collection Executive

Fincap Solution wants to bring on a Field Collection Executive for its Pitampura, Delhi team. The pay goes up to ₹25,000/month. There are 30 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

What you get

The salary for this role is ₹18,000 – ₹25,000 per month.

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Complaint handling, Active listening, CRM tools and Hindi and English
• Male Only
• Basic English
• Freshers can apply
• A polite, calm under pressure attitude

What you will do

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Job details

• Work location: Pitampura, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Fincap Solution reviews applications regularly.