Field Collection Executive

Join Fincap Solution as a Field Collection Executive in Mahipal Pur, Delhi. You can earn up to ₹27,000/month. There are 29 open positions.

Note from the employer

Job Title: Collection Field Officer (Cfo)Company: Fincap Solutions Pvt. Ltd.Location: South Delhiemployment Type: Full-Timejob Summarywe Are Hiring A Collection Field Officer (Cfo) To Manage Field Collections, Customer Visits, And Recovery Of Overdue Payments. The Candidate Should Have Good Communication Skills And Be Comfortable Traveling. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Verbal communication, Typing speed, Active listening, Hindi and English
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.
• A patient, polite attitude

Salary

Compensation: ₹17,000 – ₹27,000 per month.

What the job involves

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Job at a glance

• Job location: Mahipal Pur, Delhi, Delhi
• Interview timings: 11:00 AM - 3:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 29
• Job type: Full time
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Fincap Solution.