Field Executive

Fincap Solution has an opening for a Field Executive based in Govind Puri, Delhi. You can earn up to ₹25,000/month. There are 25 open positions.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Key responsibilities

In this role, you will:

• You'll meet quality, call-handling and satisfaction targets.
• You will escalate complex cases to the right team within the SLA.
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A calm under pressure, patient attitude

What you get

You will be paid ₹15,000 – ₹25,000 per month.

Job details

• Job location: Govind Puri, Delhi, Delhi
• Interview: 10:00 AM - 3:00 PM | Monday to Saturday
• Vacancies: 25
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Fincap Solution.