Senior Collection Telecaller

Join Fincap Solution as a Senior Collection Telecaller in Pitampura, Delhi. Salary is up to ₹25,000/month. The team is filling 25 vacancies.

In the employer’s words

We Are Hiring Telecaller Nsp, Delhi Full-Time Freshers Welcome 12Th Pass / Graduate Telecalling/Bpo Experience Preferred Hindi Mandatory | Basic English Preferred Role: Customer Follow-Ups Collection Calls Payment Reminders Basic Computer Knowledge Required 6 Days Workinginterested Candidates Can Share Th. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : English, Hindi

Salary

The salary for this role is ₹15,000 – ₹25,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Outbound
• No English required
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: English, Hindi

Day-to-day work

In this role, you will:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Position details

• Work location: Pitampura, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 10:00 AM - 2:00 PM | Monday to Saturday
• Openings: 25
• Work mode: Work from office

Apply today and take the next step in your career with Fincap Solution.