Senior Telecaller

Fincap Solution is hiring a Senior Telecaller in Pitampura, Delhi. You can earn up to ₹25,000/month. There are 20 open positions.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Roles and responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA.
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Compensation

You will be paid ₹15,000 – ₹25,000 per month.

Who can apply

• 2+ years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Hindi
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone polite and customer-first

Job details

• Work location: Pitampura, Delhi, Delhi
• Openings: 20
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time

Apply today and take the next step in your career with Fincap Solution.