Team Leader

Fincap Solution has an opening for a Team Leader based in Pitampura, Delhi. There are 10 open positions. The pay goes up to ₹45,000/month.

Employer’s description

Collection Supervisor Fincap Solution Experience: 2-5 Years In Collection/Recovery Salary: As Per Experienceresponsibilities:* Manage And Supervise Collection Team.* Monitor Daily Targets And Team Performance.* Handle Bkt/Overdue Cases And Field Collections.* Track Visits, Payments And Recovery.* Prepare Daily Mis And Reports Ensure. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Good knowledge of Verbal communication, Hindi and English, Typing speed and CRM tools
• No English required
• 1 - 2 Years Experience Compulsory.
• A patient, polite attitude

Salary

You will be paid ₹15,500 – ₹45,000 per month.

What you will do

In this role, you will:

• You will log every interaction and its outcome in the support system.
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

Job details

• Job location: Pitampura, Delhi, Delhi
• Work type: Office-based
• Openings: 10
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

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