Senior Telecaller

Fincare Eka Finance Service wants to bring on a Senior Telecaller for its Koramangala, Bengaluru team. The team is filling 15 vacancies. Salary is up to ₹20,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Marketing | Languages : Kannada, English

Candidate profile

• Freshers are welcome to apply
• Below 10th or equivalent
• Comfortable with English, Kannada, Marketing
• Female Only
• Basic English
• Freshers can apply
• Marketing
• Languages: Kannada, English

Key responsibilities

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets

Compensation

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Position details

• Location: Koramangala, Bengaluru, Karnataka
• Work mode: Work from office
• Vacancies: 15
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

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