Email Support Executive

Finder Bro wants to bring on an Email Support Executive for its Mansarovar, Jaipur team. Salary is up to ₹38,000/month. There are 20 open positions.

Employer’s description

Hiring: Email Support Executive Teleperformance Mansarovar Ctc: 30,00035,000 Qualification: Graduation Mandatory Experience: Minimum 1 Year Bpo Experience Skills: Excellent Written English & Email Handling Skills Drop Cv To: 7878424845Apply Now & Grow Your Career. 1 - 2 Years Experience Compulsory.

What you get

Compensation: ₹35,000 – ₹38,000 per month.

What you will do

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• 1–2 years of relevant experience
• Education: Graduate
• Good knowledge of Verbal communication, Complaint handling, Typing speed and Active listening
• Good English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and polite

Job at a glance

• Work location: Mansarovar, Jaipur, Rajasthan
• Shift: 9 hrs roational shift
• Openings: 20
• Job type: Full time
• Interview: 10.00am-6.00 pm mon-sat
• Work mode: On-site

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