Tele Caller

Findocs Finserv is looking for a Tele Caller to join its team in Hauz Khas, Delhi. The pay goes up to ₹25,000/month. 5 candidates will be hired for this role.

Employer’s description

Contact Potential Customers Through Phone Calls And Explain Available Loan Products.Generate Leads And Follow Up With Interested Customers.Understand Customers Financial Requirements And Suggest Suitable Loan Options.Explain Loan Eligibility, Documentation, Interest Rates, And Basic Terms.Collect Required Customer Information And Documents. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales, Inbound | Marketing | Languages : English, Hindi

Roles and responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Hindi, Inbound, Marketing, Outbound, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales, Inbound
• Marketing
• Languages: English, Hindi
• Someone customer-first and calm under pressure

Salary and benefits

The salary for this role is ₹12,000 – ₹25,000 per month.

Position details

• Job location: Hauz Khas, Delhi, Delhi
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Working hours: 10: AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Openings: 5
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Findocs Finserv.