Telesales Executive

Fingertips has an opening for a Telesales Executive based in Navrangpura, Ahmedabad. There are 10 open positions. Freshers can apply. Salary is up to ₹22,000/month.

In the employer’s words

Call Prospective Students From The Provided Lead Database On A Daily Basis.Explain Training Programs, Certification Courses, And Career Benefits To Students.Convince And Schedule Walk-In Appointments At The Center For Counselling Sessions.Follow Up With Interested Leads Via Calls, Whatsapp, And Messages To Ensure Visit Confirmation.Maintain. Languages : Hindi, Gujarati

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Requirements

• Open to freshers
• Tenth Pass or equivalent
• Good knowledge of Gujarati and Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, Gujarati

Salary

The salary for this role is ₹15,000 – ₹22,000 per month.

Quick facts

• Work location: Navrangpura, Ahmedabad, Gujarat
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Fingertips.