Voice Process Executive

A new Voice Process Executive role is open at Fingrandz Business Solutions, Saidapet, Chennai. Salary is up to ₹15,000/month. There are 15 open positions. Freshers can apply.

Employer’s description

A Telecaller Calls Customers And Talks About The Company'S Products Or Services. They Explain Offers, Answer Customer Questions, And Try To Convince Them To Buy Or Use The Service. They Also Collect Customer Details And Do Follow-Up Calls. A Telecaller Should Have Good Communication Skills, Be Polite, And Speak Clearly With Customers. Type : Sales, Domestic, Outbound | Languages : Tamil | Preferred Experience In : Real Estate

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Domestic, Outbound, Real Estate, Sales, Tamil
• Basic English
• Freshers can apply
• Type: Sales, Domestic, Outbound
• Languages: Tamil
• Preferred Experience In: Real Estate
• A customer-first, calm under pressure attitude

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Salary and benefits

The salary for this role is ₹13,000 – ₹15,000 per month.

Position details

• Location: Saidapet, Chennai, Tamil Nadu
• Work type: Work from office
• Timings: 10:00 AM - 6:00 PM | Monday to Saturday
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday
• Openings: 15
• Employment type: Full time

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