Loan Sales Team Leader

Finityunity Services Pvt Ltd wants to bring on a Loan Sales Team Leader for its Ramesh Nagar, Delhi team. 4 candidates will be hired for this role. The pay goes up to ₹40,000/month.

Note from the employer

We Are Looking For An Experienced And Result-Oriented Team Leader To Manage And Drive A Tele Sales Team Handling Multiple Loan Products. The Candidate Will Be Responsible For Team Performance, Target Achievement, Training, And Ensuring Smooth Loan Processing Operations. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Your responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• You'll log every interaction and its outcome in the support system.
• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

Salary

The salary for this role is ₹25,000 – ₹40,000 per month.

What we are looking for

• At least 2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English and Hindi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are polite and calm under pressure

Job details

• Work location: Ramesh Nagar, Delhi, Delhi
• Work type: Work from office
• Openings: 4
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

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