Team Leader

Finityunity services pvt ltd wants to bring on a Team Leader for its Ramesh Nagar, Delhi team. You can earn up to ₹40,000/month. The team is filling 5 vacancies.

In the employer’s words

We Are Looking For An Experienced And Result-Oriented Team Leader To Manage And Drive A Tele Sales Team Handling Multiple Loan Products. The Candidate Will Be Responsible For Team Performance, Target Achievement, Training, And Ensuring Smooth Loan Processing Operations. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Candidate profile

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone customer-first and polite

What you will do

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

What you get

Compensation: ₹25,000 – ₹40,000 per month.

Job at a glance

• Work location: Ramesh Nagar, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Job type: Full time
• Work mode: Work from office

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