Telecalling Executive

A new Telecalling Executive role is open at Finmaxs, Jayanagar, Bengaluru. The team is filling 10 vacancies. The pay goes up to ₹25,000/month.

In the employer’s words

Loan Processing Executive. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic, Inbound | Languages : Malayalam, Tamil, Telugu, Kannada, Hindi, English

Compensation

You will be paid ₹15,000 – ₹25,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Kannada, Malayalam, Outbound and Tamil
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Inbound
• Languages: Malayalam, Tamil, Telugu, Kannada, Hindi, English
• You are polite and calm under pressure

Roles and responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Location: Jayanagar, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Work type: Work from office
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Finmaxs today.