Telecaller

Finnablecred Private Limited wants to bring on a Telecaller for its Swargate, Pune team. The team is filling 15 vacancies. No experience? You can still apply. The pay goes up to ₹25,000/month.

Employer’s description

We Are Looking For A Motivated And Enthusiastic Telecaller To Join Our Team. The Candidate Will Be Responsible For Making Outbound Calls, Handling Inbound Inquiries, And Maintaining Good Customer Relationships. Type : Outbound, Inbound, Domestic | Languages : Marathi, Hindi, English

What the job involves

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Salary and benefits

Compensation: ₹15,000 – ₹25,000 per month.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Marathi and Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Marathi, Hindi, English
• You are customer-first and calm under pressure

Position details

• Job location: Swargate, Pune, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Openings: 15
• Job type: Full time
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Finnablecred Private Limited today.