Telecaller

Join Finolex India Private Limited as a Telecaller in Gopalpura, Jaipur. Salary is up to ₹20,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• You'll handle inbound and outbound customer calls, chats or emails.
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Pay and perks

Compensation: ₹15,000 – ₹20,000 per month.

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Hindi and English, Typing speed, CRM tools, Verbal communication
• Basic English
• Freshers can apply
• Someone customer-first and polite

Job details

• Job location: Gopalpura, Jaipur, Rajasthan
• Job type: Full time
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Finolex India Private Limited.