Field Collection Executive

Start your next role as a Field Collection Executive with Finotive Solutions in Eachanari, Coimbatore. The team is filling 5 vacancies. The pay goes up to ₹25,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory. | Preferred Experience In : Loan

Compensation

The salary for this role is ₹18,000 – ₹25,000 per month.

Skills and qualifications

• At least 2 years of relevant experience
• Education: 12th Pass
• Skills: Loan
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Preferred Experience In: Loan
• Someone calm under pressure and patient

What the job involves

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Job details

• Location: Eachanari, Coimbatore, Tamil Nadu
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Employment type: Full time

Apply today and take the next step in your career with Finotive Solutions.