Field Collection Executive

Finotive Solutions has an opening for a Field Collection Executive based in Bhavani, Erode. The team is filling 2 vacancies. You can earn up to ₹25,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Hindi and English, Complaint handling, Typing speed and Active listening
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and patient

What the job involves

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Salary

Compensation: ₹20,000 – ₹25,000 per month.

Quick facts

• Location: Bhavani, Erode, Tamil Nadu
• Work type: Office-based
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2

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