Operation Manager

Finotive Solutions wants to bring on an Operation Manager for its Gandhipuram, Coimbatore team. The pay goes up to ₹45,000/month. There are 4 open positions.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Basic Excel, Manage Operations

Your responsibilities

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.

Salary

Salary: ₹40,000 – ₹45,000 per month, based on skills and experience.

What we are looking for

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Skills: Basic Excel, Manage Operations
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Basic Excel, Manage Operations
• You are polite and patient

Quick facts

• Location: Gandhipuram, Coimbatore, Tamil Nadu
• Employment type: Full time
• Openings: 4
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Finotive Solutions reviews applications regularly.