Telecaller

Finqy Unlock Wealth is hiring a Telecaller in Acharya Jagadish Chandra Bose Ro, Kolkata. The pay goes up to ₹12,000/month. 12 candidates will be hired for this role.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

The salary for this role is ₹9,000 – ₹12,000 per month.

What the job involves

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant

Candidate profile

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Good knowledge of CRM tools, Complaint handling, Typing speed and Active listening
• No English required
• Freshers can apply
• Someone polite and customer-first

Position details

• Work location: Acharya Jagadish Chandra Bose Ro, Kolkata, West Bengal
• Job type: Full time
• Vacancies: 12
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Finqy Unlock Wealth.