Field Collection Executive

Start your next role as a Field Collection Executive with Fintech Forge Private Limited in Ahmedabad-Rajkot-Highway, Ahmedabad. There are 10 open positions. The pay goes up to ₹15,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory. | Preferred Experience In : Loan, Credit Card

Compensation

The salary for this role is ₹10,000 – ₹15,000 per month.

Day-to-day work

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.

What we are looking for

• 2+ years of experience in a similar role
• Tenth Pass or equivalent
• Good knowledge of Credit Card and Loan
• Basic English
• More Than 2 Years Experience Compulsory.
• Preferred Experience In: Loan, Credit Card
• Someone customer-first and calm under pressure

Job at a glance

• Location: Ahmedabad-Rajkot-Highway, Ahmedabad, Gujarat
• Timings: 3 hours a day | Monday to Saturday | day shift
• Work mode: Work from office
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Part time

If this job suits you, apply now — shortlisted candidates will be contacted by Fintech Forge Private Limited.