Field Collection Executive

Looking for a Field Collection Executive role in Khadia, Ahmedabad? Fintech Forge Private Limited is hiring now. The team is filling 10 vacancies. Freshers can apply. You can earn up to ₹20,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Pay and perks

Salary: ₹10,000 – ₹20,000 per month, based on skills and experience.

Eligibility

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Good knowledge of Active listening, Hindi and English, Complaint handling and Verbal communication
• Male Only
• Basic English
• Freshers can apply

What the job involves

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.

Quick facts

• Job location: Khadia, Ahmedabad, Gujarat
• Working hours: Monday to Saturday/ | day shift
• Interview timings: Monday to Saturday/ telephonic
• Work mode: Work from office
• Openings: 10
• Employment type: Part time

Ready to start? Upload your resume and apply to Fintech Forge Private Limited today.