Field Collection Executive

Join Fintech Forge Private Limited as a Field Collection Executive in Tilak nagar, Delhi. Salary is up to ₹17,000/month. 6 candidates will be hired for this role.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Credit Card, Loan

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Credit Card, Loan
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Credit Card, Loan
• A patient, polite attitude

Salary and benefits

You will be paid ₹12,000 – ₹17,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.

Position details

• Job location: Tilak nagar, Delhi, Delhi
• Timings: 3 hours a day | Monday to Saturday | day shift
• Work mode: Work from office
• Interview: Monday to Saturday/Telephonic
• Job type: Part time
• Vacancies: 6

If this job suits you, apply now — shortlisted candidates will be contacted by Fintech Forge Private Limited.