Field Collection Executive

Fintech Forge Private Limited wants to bring on a Field Collection Executive for its Civil Lines, Jaipur team. The pay goes up to ₹18,000/month. 8 candidates will be hired for this role.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Credit Card, Loan

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.

Salary

The salary for this role is ₹14,000 – ₹18,000 per month.

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Credit Card, Loan
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Credit Card, Loan
• Someone calm under pressure and polite

Job details

• Work location: Civil Lines, Jaipur, Rajasthan
• Openings: 8
• Interview: Monday to Saturday/Telephonic
• Work type: Office-based
• Employment type: Part time
• Shift: Monday to Saturday | day shift

Ready to start? Upload your resume and apply to Fintech Forge Private Limited today.