Field Collection Executive

Fintech Forge Private Limited has an opening for a Field Collection Executive based in Kharagpur. You can earn up to ₹12,000/month. The team is filling 10 vacancies. Great for first-time job seekers.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Should Have : Bike | License | Preferred Experience In : Credit Card, Loan

Your responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Salary and benefits

The salary for this role is ₹10,000 – ₹12,000 per month.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Bike, Credit Card, License, Loan
• Male Only
• No English required
• Freshers can apply
• Own bike
• Should Have: Bike
• License
• Preferred Experience In: Credit Card, Loan
• Someone calm under pressure and patient

Quick facts

• Work location: Kharagpur, West Bengal
• Timings: 3 hours a day | Monday to Saturday | day shift
• Work type: Work from office
• Employment type: Part time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10

Click Apply to send your profile to Fintech Forge Private Limited. It takes less than a minute.