Field Collection Executive

Looking for a Field Collection Executive role in Ludhiana? Fintech Forge Private Limited is hiring now. The pay goes up to ₹16,000/month. The team is filling 8 vacancies.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Credit Card, Loan

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Credit Card and Loan
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Credit Card, Loan
• You are patient and polite

Compensation

The salary for this role is ₹12,000 – ₹16,000 per month.

What you will do

In this role, you will:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Work location: Ludhiana, Punjab
• Timings: 3 hours a day | Monday to Saturday | day shift
• Vacancies: 8
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Part time
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Fintech Forge Private Limited.