Field Collection Executive

Fintech Forge Private Limited wants to bring on a Field Collection Executive for its Amroli, Surat team. 10 candidates will be hired for this role. The pay goes up to ₹20,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Requirements

• Open to freshers
• Education: Tenth Pass
• Good knowledge of Active listening, Hindi and English, Typing speed and CRM tools
• Male Only
• Basic English
• Freshers can apply
• You are polite and calm under pressure

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Salary

Salary: ₹10,000 – ₹20,000 per month, based on skills and experience.

Job details

• Work location: Amroli, Surat, Gujarat
• Work mode: On-site
• Timings: Monday to Saturday | day shift
• Job type: Part time
• Interview timings: Monday to Saturday / telephonic
• Vacancies: 10

Interested? Apply now on BetterJobs with your resume — Fintech Forge Private Limited reviews applications regularly.