Field Collection Executive

Fintech Forge Private Limited has an opening for a Field Collection Executive based in Atladara, Vadodara. There are 10 open positions. You can earn up to ₹20,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory.

Candidate profile

• At least 2 years of relevant experience
• Tenth Pass or equivalent
• Comfortable with Complaint handling, Hindi and English, CRM tools, Verbal communication
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• You are calm under pressure and customer-first

Compensation

The salary for this role is ₹10,000 – ₹20,000 per month.

Your responsibilities

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status

Job at a glance

• Job location: Atladara, Vadodara, Gujarat
• Work type: Office-based
• Openings: 10
• Job type: Part time
• Timings: 3 hours a day | Monday to Saturday | day shift
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Fintech Forge Private Limited reviews applications regularly.