Field Supervisor

Fintech Forge Private Limited has an opening for a Field Supervisor based in Sector 48 - Gurgaon, Delhi. The team is filling 10 vacancies. You can earn up to ₹20,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Hindi, English

What the job involves

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

Compensation

You will be paid ₹15,000 – ₹20,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Hindi, English
• Someone calm under pressure and patient

Job details

• Job location: Sector 48 - Gurgaon, Delhi, Delhi
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Fintech Forge Private Limited.