Telecalling Executive

Fintech Solution wants to bring on a Telecalling Executive for its Kathriguppe, Bengaluru team. Salary is up to ₹20,000/month. 10 candidates will be hired for this role.

Employer’s description

Job Title: Crm Executive Location: Bangalore Job Summary: We Are Looking For A Dynamic And Customer-Focused Crm Executive To Join Our Team. The Ideal Candidate Will Be Responsible For Engaging With Customers, Understanding Their Financial Requirements, Explaining Personal Loan Products, And Assisting Them Throughout The Application Process. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales, Inbound | Languages : Hindi, Kannada, Telugu, English

What you will do

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Pay and perks

The salary for this role is ₹17,000 – ₹20,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Hindi, Inbound, Kannada, Outbound, Sales, Telugu
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales, Inbound
• Languages: Hindi, Kannada, Telugu, English

Quick facts

• Job location: Kathriguppe, Bengaluru, Karnataka
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

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