Telecaller

Finvega Associates is looking for a Telecaller to join its team in Nagole, Hyderabad. The pay goes up to ₹20,000/month. There are 15 open positions.

In the employer’s words

Telecalling Of Credit Cards And Personal Loans Homeloans Car Loans. 1 - 2 Years Experience Compulsory. | Type : Sales, Domestic, Inbound, Mutual Funds | Languages : English, Hindi, Telugu

Day-to-day work

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Mutual Funds, Sales, Telugu
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Domestic, Inbound, Mutual Funds
• Languages: English, Hindi, Telugu
• Someone calm under pressure and customer-first

Compensation

Compensation: ₹10,000 – ₹20,000 per month.

Quick facts

• Work location: Nagole, Hyderabad, Telangana
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 15
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Finvega Associates reviews applications regularly.