Telecaller

Finvestcraft Financial Services Llp has an opening for a Telecaller based in Gomti Nagar, Lucknow. Great for first-time job seekers. The pay goes up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

Compensation: ₹10,000 – ₹12,000 per month.

Key responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.

What we are looking for

• Freshers are welcome to apply
• Education: Tenth Pass
• Skills: Hindi and English, Typing speed, Verbal communication, Active listening
• Basic English
• Freshers can apply
• A calm under pressure, polite attitude

Job at a glance

• Job location: Gomti Nagar, Lucknow, Uttar Pradesh
• Work type: Office-based
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1

Apply today and take the next step in your career with Finvestcraft Financial Services Llp.