Team Leader (Loan Process)

Finwizz Financial Services Private Limited is looking for a Team Leader (Loan Process) to join its team in Moti Nagar, Delhi. You can earn up to ₹30,000/month. 15 candidates will be hired for this role.

Note from the employer

Lead And Manage The Loan Processing Team Assign Daily Tasks And Monitor Team Performance, Train And Support Team Members, We Need Only Experience In Loan Process. 1 - 2 Years Experience Compulsory.

Roles and responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Complaint handling, Verbal communication, CRM tools, Hindi and English
• No English required
• 1 - 2 Years Experience Compulsory.
• You are patient and calm under pressure

Salary and benefits

Salary: ₹18,000 – ₹30,000 per month, based on skills and experience.

Position details

• Location: Moti Nagar, Delhi, Delhi
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday
• Vacancies: 15
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Finwizz Financial Services Private Limited today.