Personal Loan Telecaller (15K-25K) ...

First Adviser has an opening for a Personal Loan Telecaller (15K-25K) ... based in Ag-1, Vikas Puri, Delhi. Freshers can apply. The pay goes up to ₹25,000/month. The team is filling 10 vacancies.

Employer’s description

Contact Customers And Explain Loan Products, Eligibility Criteria, And Documentation Requirements. Guide Customers Through The Loan Application Process. Follow Up With Customers Regarding Pending Documents And Application Status. Resolve Customer Queries And Provide Timely Updates. Coordinate With Sales, Credit, And Operations Teams For. Type : Sales | Languages : English, Hindi

What you get

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Candidate profile

• Open to freshers
• Minimum qualification: Tenth Pass
• Skills: English, Hindi, Sales
• Basic English
• Freshers can apply
• Type: Sales
• Languages: English, Hindi

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Quick facts

• Work location: Ag-1, Vikas Puri, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Timings: 10 AM - 6:00 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by First Adviser.