Tele Caller

First Adviser is looking for a Tele Caller to join its team in Vikas Puri, Delhi. The team is filling 10 vacancies. You can earn up to ₹20,000/month.

Note from the employer

Key Responsibilities: Contact Customers And Explain Loan Products, Eligibility Criteria, And Documentation Requirements.Guide Customers Through The Loan Application Process.Follow Up With Customers Regarding Pending Documents And Application Status.Resolve Customer Queries And Provide Timely Updates.Coordinate With Sales, Credit, And Operations. Languages : English, Hindi

What you will do

As a Tele Caller, your work will include:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Requirements

• Open to freshers
• Minimum qualification: Below 10th
• Good knowledge of English and Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Hindi
• Someone calm under pressure and patient

What you get

Compensation: ₹10,000 – ₹20,000 per month.

Quick facts

• Work location: Vikas Puri, Delhi, Delhi
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Working hours: 10:00AM - 6:00 PM | Monday to Saturday
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — First Adviser reviews applications regularly.