Customer Support Executive

First Base Solutions Pvt Ltd is looking for a Customer Support Executive to join its team in Charni Road, Mumbai. The pay goes up to ₹30,000/month. 2 candidates will be hired for this role.

Note from the employer

Key Responsibilities:Handle Customer Queries Via Email, Chat, And Calls. Provide Timely And Accurate Solutions To Customer Issues. Maintain Records Of Customer Interactions And Transactions. Collaborate With Internal Teams To Resolve Complex Problems. Ensure High Levels Of Customer Satisfaction. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Compensation

You will be paid ₹18,000 – ₹30,000 per month.

Key responsibilities

As a Customer Support Executive, your work will include:

• Prepare quotations and close deals with decision makers
• Achieve monthly sales and collection targets
• Follow up on leads and convert them into sales
• Build long-term relationships with existing clients
• Explain products and offers clearly and handle objections

What we are looking for

• 1–2 years of relevant experience
• Graduate or equivalent
• Skills: English, Hindi, Marathi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• Someone target-driven and persuasive

Position details

• Job location: Charni Road, Mumbai, Maharashtra
• Openings: 2
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by First Base Solutions Pvt Ltd.